A washing machine that shakes, bangs, or moves across the floor is often unbalanced or not level. Stop the cycle if the movement is severe to prevent damage to the appliance, floor, or nearby plumbing.
Before you start
- Pause the cycle and wait for the drum to stop completely.
- Unplug the machine before moving it or inspecting behind it.
- Do not place hands inside the drum while it is moving.
- Check for leaking water or damaged hoses before restarting the appliance.
1. An uneven or overloaded load
Heavy items can gather on one side of the drum and create a strong imbalance during the spin cycle. This is especially common with towels, bedding, shoes, or a single large garment.
Safe checks to try
- Pause the cycle and wait until the door unlocks.
- Redistribute clothing evenly around the drum.
- Wash one bulky item with several smaller items to balance the load.
- Remove some items if the drum is packed too tightly.
- Restart the spin cycle and observe the machine from a safe distance.
2. The washing machine is not level
If the appliance rocks when pressed at the corners, its feet may need adjustment. An uneven machine can shake even with a balanced load.
Safe checks to try
- With the machine off, press gently on each top corner.
- Check whether it rocks from side to side or front to back.
- Use a spirit level if available.
- Follow your appliance manual for adjusting the leveling feet.
After adjusting the feet, make sure the locking nuts are secure if your model uses them.
3. Shipping bolts were not removed
New front-loading washing machines are often fitted with shipping bolts to protect the drum during transport. If these bolts remain in place after installation, the appliance can shake violently during spin cycles.
Check the installation manual or the rear of the machine for shipping bolts. Do not run the machine again until they are removed correctly.
4. The floor is unstable
Flexible wooden floors, uneven tiles, or an appliance placed on a raised platform can make normal vibration feel much worse.
- Make sure all four feet are firmly touching the floor.
- Do not use loose cardboard, towels, or unstable objects under the appliance.
- Use a purpose-made anti-vibration pad only if the manufacturer allows it.
5. Worn internal suspension or drum parts
If the machine shakes even when empty or continues to make loud banging sounds after balancing and leveling, internal suspension parts, bearings, or shock absorbers may be worn. These repairs should be handled by a qualified technician.
When to call a professional
Arrange service if the drum feels loose, the machine leaks, you hear grinding or metal-on-metal noises, it moves significantly even with a balanced load, or the problem began suddenly after years of normal use.
Bottom line
Start by redistributing the load and making sure the washing machine is level. If shaking continues, stop using the appliance until a professional can check for internal wear or installation problems.
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