A washer that will not drain or spin may be dealing with an unbalanced load, a blocked filter, or a drainage problem. Begin with these straightforward checks.
Safe checks to try first
- Pause the cycle and redistribute bulky or uneven laundry.
- Check that the washer is sitting level on the floor.
- Inspect the drain hose for bends, kinks, or crushing.
- Clean the drain pump filter if your washer model provides access to one.
- Check whether the washer displays an error code and consult its manual.
When to call a technician
Turn the washer off and contact a qualified technician if there is a burning smell, visible water leakage, damaged wiring, loud grinding noises, or repeated drainage failures.
